This Privacy Policy explains how Tailor's Touch processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services. It applies to information collected through the website and through related service interactions.
This introduction outlines how the policy is organized and where to find key information.
We may collect contact details, project information, garment and material details, booking preferences, payment-related records, and communications you send to us. Where relevant, we also process information about fit, design choices, collection arrangements, and any notes needed to assess alteration or upcycling work.
We receive data when you submit an inquiry, request a consultation, book a workshop visit, share garment details, or communicate with us by phone, email, contact form, or in person. We may also collect limited technical data from your browser or device when you visit the site.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser preferences and, where available, through site-level settings. If cookies are disabled, some parts of the site may not function as intended.
We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage bookings, carry out remodelling or alteration work, coordinate approvals and collection, process payments, maintain records, improve site performance, and meet legal obligations. We may also use information to communicate about a project, including fit reviews, completion timing, and collection arrangements.
We may share personal data with trusted service providers that support website hosting, communications, recordkeeping, payment processing, or similar operational tasks. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality.
We may disclose personal data when required by law, court order, or a valid request from a government or regulatory authority. We may also share information where necessary to protect our rights, users, or business operations.
Subject to legal limits, you may ask to access, correct, update, or delete certain personal data, or object to some processing where applicable. We may need to keep some information when required for recordkeeping, compliance, or legitimate business purposes.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to verify the request and to respond accurately.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymise it where practical.
When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
